Terms and Conditions & Privacy Policy (GDPR)

This document represents the Terms and Conditions of Use of the website www.perfect-home.ro and the Personal Data Protection Policy belonging to S.C. GAMA EPOXY S.R.L., headquartered in Sat Movilița, Str. Constanței no. 27, Constanța County, Romania, telephone 0763 406 314, as data controller.

I. Terms and Conditions

By accessing and using this Site, you confirm that you have read, understood and fully accepted the terms and conditions presented.

1. Definitions

• „Site” – www.perfect-home.ro
• „User” – orice persoană care accesează Site-ul.
• "Client" – natural or legal person who places an order.
• „Operator” – S.C. GAMA EPOXY S.R.L.

2. Acceptance of the terms

Use of the Site implies unconditional acceptance of these Terms and Conditions.

3. Products and prices

The products displayed are for informational purposes only. Prices may vary, but confirmed orders retain the price displayed at the time of confirmation.

4. Orders and payments

Placing an order represents the firm intention to purchase the selected products. The operator reserves the right to confirm or cancel orders in justified situations.

5. Shipping

The delivery of products is carried out by courier services. The costs and delivery times are communicated to the customer before the order is completed.

6. Returns and guarantees

The customer has the right to return the products in accordance with consumer protection legislation. The products benefit from a warranty offered by the manufacturer or, as the case may be, by the operator.

7. Limitation of liability

The operator is not responsible for any technical malfunctions, system errors or incorrect information generated by third parties.

II. Privacy Policy (GDPR)

1. General information

The protection of your personal data is a priority for S.C. GAMA EPOXY S.R.L. This document explains how we collect, use and protect your personal data.

2. Data collected

• Name and surname
• Phone
• Email
• Billing and delivery address
• Order history
• Preferences and behavior on the site
• Data provided by Facebook/Google if used for authentication

3. Purposes and grounds

• Order processing (contractual basis)
• Compliance with legal obligations (taxation, archiving)
• Email/SMS marketing (with consent)
• Analysis and improvement of the website (legitimate interest)

4. Duration of data retention

Data is kept for as long as necessary for the stated purposes or according to legal obligations (e.g. 10 years for financial and accounting documents).

5. Data Disclosure

Data may be transmitted to partners such as courier companies, IT providers or public authorities, only within the limits of the law and strictly for the purposes provided.

6. International transfer

Data can only be transferred to countries within the European Union.

7. User rights

• the right to information
• right of access
• the right to rectification
• the right to erasure (“the right to be forgotten”)
• the right to restriction
• the right to portability
• right to object
• the right to withdraw consent
• the right to file a complaint with the ANSPDCP

VIII. Contact

For information and requests regarding data protection, you can contact us at:
E-mail: office@perfect-home.ro
Phone: 0763 406 314
Address: Movilița Village, 27 Constantei Street, Constanta County, Romania.